Warranty & Shipping
We offer 2 years warranty from the installation date. For online purchases, 2 years from date of purchase.
What we cover
- Labour defects
- Faulty Materials
- Failure of blinds to operate
- Cords, Blind Components and Brackets
What do do not cover
- Normal Wear & Tear
- Abuse, Accidents & Improper use
- Due to weathering (colour fading from sunlight or natural fading over time)
- Reinstalling cost
Our shipping costs are calculated based on quantity purchased. Costs per blind is $25* with Free Shipping for orders over $999*.
*Price subject to change
We only delivery to locations within Australia currently. Orders are dispatched from 7-10 working days from purchase date. Delivery times will vary based on location.
Orders within Western Australia : 3-5 working days
Orders outside Western Australia : 5-10 working days
All our deliveries are fully insured so any damages that occur to your order during transit will be covered. In the event that your order is damaged from transit please contact us immediately and provide photo evidence within 24hrs of receiving your order. We will then arrange to have your order collected at your convenience.
Refund & Returns
You may ask for a refund if the product has major issues. Our products are manufactured to measure and your requirements, therefore returns are not available for change of mind.